Shipping Policy – AL e Imran

Welcome to AL e Imran. We are committed to delivering your orders safely and quickly across the Kingdom of Saudi Arabia (KSA). Please read our shipping policy carefully before placing an order.

Shipping Locations

We currently ship to all major cities and regions within the Kingdom of Saudi Arabia (KSA).

Order Processing Time

• Orders are processed within 1–3 business days after confirmation.
• Orders placed on weekends or public holidays will be processed on the next business day.

Estimated Delivery Time

Delivery times may vary depending on your location and product availability.

• Major Cities: 3–7 business days
• Remote Areas: 5–10 business days

Please note that delays may occur during holidays, sales events, or due to courier issues.

Shipping Charges

• Shipping charges are calculated at checkout based on your location and order size.
• Free shipping promotions may be available on selected products or orders.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email or SMS (if available) to monitor your shipment status.

Cash on Delivery (COD)

We may offer Cash on Delivery (COD) services on selected products and locations within KSA.

Incorrect Address

Please ensure your shipping address and contact information are correct. AL e Imran is not responsible for delays or failed deliveries due to incorrect customer information.

Damaged or Lost Packages

If your package arrives damaged or is lost during shipping, please contact us within 48 hours of delivery. We will work with the courier company to resolve the issue as quickly as possible.

Delayed Deliveries

While we aim to deliver all orders on time, some delays may happen due to:

• Weather conditions
• Public holidays
• Courier service issues
• High order volume

We appreciate your patience and understanding.

Contact Us

If you have any questions about shipping or your order, please contact us through our store contact page.

Thank you for shopping with AL e Imran